Kaiser Family Foundation. We use our own and third-party cookies and web beacons to deliver a faster and safer experience, to monitor and analyze usage, to comply with laws, and for advertising purposes. The researchers suggested that web-based psychotherapy like from BetterHelp showed promise for helping people overcome barriers to getting therapy. We follow an advertising policy . Marcelle ET, et al. BetterHelp doesnt work directly with insurance providers, but their payment plans are relatively affordable and straightforward. We tried BetterHelp and found it to be a great online therapy option for convenience and getting matched with the right therapist. To the best of our knowledge, all content is accurate as of the date posted, though offers contained herein may no longer be available. You may connect with them through text-only messaging in your private chat room. While our team of, Best Hearing Aids for Severe Hearing Loss. Read more about BetterHelp insurance coverage. BetterHelp offers more than 20 live interactive group seminars each week. Depending on what youre looking for, BetterHelp offers counseling for individuals, couples, or families. Its also hard for an online therapist to pick up on certain facial expressions, body language, or vocal signals that may occur in real-world interactions. Online therapy can serve as a source of connection and support, especially during a time (in light of the pandemic) that feels otherwise isolating, says Sheava Zadeh, PhD, LEP, BCIM, a psychologist and the founder of Pamper Your Brain. This includes eating disorders and substance use disorders. Overall, both services provided high-quality therapists that fit my needs very well: both were women of color who were fully licensed, and both had over 10 years of experience. Effectiveness of a multimodal digital psychotherapy platform for adult depression: A naturalistic feasibility study. She has over a decade of experience as a professional journalist covering mental health, chronic conditions, medicine, and science. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. Plus, in April 2022, Mozilla raised concerns about BetterHelps privacy and security practices, giving the company a *privacy not included warning label. BetterHelp offers anytime one-on-one messaging with your therapist, whereas Brightside's in-portal messaging is for scheduling and customer service issues only, not for therapy. Debra Rose Wilson, PhD, MSN, RN, IBCLC, AHN-BC, CHT. Commissions we earn from partner links on this page do not affect our opinions or evaluations. It also has an A rating from the site, which is based on the BBBs opinion of the companys reputation and trustworthiness. They invest in premium ad units and advertised on over 250 different Media Properties in the last year across multiple Media formats. She specializes in aging, long-term care, caregiving, retirement and a variety of other health and retirement topics. All rights reserved. However, if your insurance provider offers mental health benefits, you may want to look into whether they will cover BetterHelp and their terms. The company states that its therapists can help with issues such as: The service provides counseling for adults but not minors, though BetterHelps sister site, Teen Counseling, is available for teens 13 to 17. Our sessions were tightly runthey got straight to the point and stayed focused for the full 30 minutes. Discover our top picks and the best online therapy to fit your needs and preferences. Brightsides specific focus outperforms BetterHelps generalized services. Only Brightside takes insurance, which 30% of its users listed as an important factor for choosing the company. She is a licensed social worker with clinical experience in community mental health. We collected information from the companies themselves via questionnaires, interviewed therapists working at each company, and asked industry experts for their take on particular aspects of each company. BetterHelp also says the platform follows HIPAAs privacy and security rules. In addition, therapists must have received certification from the professional board in their state, which requires standard education, exams, and practice. Therapy can be intimidating, especially for a lot of first-time clients. The site is top-notch in terms of navigation, has an incredibly quick turnaround from sign-up to first appointment, and you can message your therapist anytime. Lastly, if youre experiencing life threatening thoughts or conditions, online therapy is not the best option for you. Subscribers pay $60-90 per week after this trial period. On the other hand, you may not find BetterHelp useful if you: If youre having thoughts of suicide or self-harm, you can access free support right away with these resources: Yes, BetterHelp connects users with licensed mental health professionals who can provide psychotherapy through online channels. Systematic review of lessons learned from delivering tele-therapy to veterans with post-traumatic stress disorder. Here are the 10 best teas for stress in 2022. Learn more about how they compare. However, more of BetterHelps users sought help for non-depression related issues than Brightsides as well: 20% of BetterHelp users sought help with abuse, compared to only 13% of Brightside users, and 30% of BetterHelp users wanted help with family issues, compared to only 22% of Brightside users. Here are six types of therapy and the benefits of each. Trauma (PTSD) can have a deep effect on the body, rewiring the nervous system but the brain remains flexible, and healing is possible. Healthline Media does not provide medical advice, diagnosis, or treatment. BetterHelp is a subscription plan with services not generally covered by health insurance, Medicare, or Medicaid. Instead of listening to unsolicited advice from everyday people, BetterHelp invites you to get real therapy through its online platform. These cookies . While in-person therapy provides only live sessions, generally once a week, BetterHelp provides more frequent communication options. BetterHelp hosts sessions inside its portal (app or website), giving users more options as to the format of their session. According to BetterHelp, counselors are licensed, trained, experienced, and accredited psychologists, marriage and family therapists, clinical social workers, or licensed professional counselors. See which other premium units they bought. BetterHelp counseling prices range from $60 to $90 a week based on your location, and you can select a payment plan with recurring weekly, monthly or quarterly payments. BetterHelp allows customers to change therapists at any time and as many times as they find necessary. What type of therapy are you looking for? Note that an online counselor will not be able to make any official diagnoses, fulfill any court orders, or prescribe medication. With Brightside, you can also message your therapist, but the messaging platform is intended for scheduling and service issues rather than therapy itself. BetterHelp counselors are available via text messaging and live chat, as well as video and phone sessions. Our experts continually monitor the health and wellness space, and we update our articles when new information becomes available. Therapists often rely on their clients body language to assess their emotions. You can anonymously sign up on the platforms. She brings more than a decade of media experience to Forbes Health, with a keen focus on building content strategy, ensuring top content quality and empowering readers to make the best health and wellness decisions for themselves. Brightsides messaging feature goes to both your therapist and your care coordinator, and is intended more as a customer service helpline than for actual therapeutic exchanges. As a Product Manager at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding . Efficacy of synchronous telepsychology interventions for people with anxiety, depression, post-traumatic stress disorder, and adjustment disorder: A rapid evidence assessment. When I forgot to cancel my subscription after four weeks and was billed for the next month, the agent answered promptly and immediately processed a refund for the full amount. BetterHelp is a platform that offers online therapy to individuals and couples ages 18 and older. BetterHelp is part of Teladoc Health Inc.. They offer a variety of different services, and their monthly membership payment plan is flexible so you can cancel anytime. Still, according to a 2021 Consumer Reports article, this HIPAA compliance may only start once you have created an account. While a diagnosis is usually needed to gain access to prescriptions or when insurance is billed, therapy is still effective for learning coping strategies and mechanisms. Talkspace and BetterHelp both offer online access to trained therapists for a wide range of mental health services. One reason is that BetterHelp does not give official diagnoses or prescribe treatment. {{ tocState.toggleTocShowMore ? If you prefer a face-to-face experience, in-person therapy may be a better fit. In addition, you can choose to request financial aid from BetterHelp, according to anecdotal sources. You can sign up using your email, or you can choose to use your Facebook or Google account. BetterHelp uses a monthly membership payment plan, but you can cancel your membership at any time. Our Story To connect with your therapist for a live chat, phone or video session, you will need to schedule a time with your therapist and log in to your account at your determined session time. Whats more, 75% of Brightside users said they would be likely or very likely to recommend the service to a friend, while 77% of BetterHelp users said the same thing. Surprisingly, BetterHelp had more users looking for help with depression: 62%, compared to just 51% of Brightside users, despite Brightsides more specific focus on the condition. Brightsides sign-up process is more in-depth than BetterHelpsit gives you a second, more detailed questionnaire that is just for matching purposes after youve already signed up, entered your portal, and chosen your plan. While traditional therapy offers the quiet comfort of facial expressions and affirmations, in todays tech-centric world, even that can be closely mimicked through BetterHelps live video sessions. You can try the service for free for 7 days. Or, therapists may list a less well-known modality, such as client-centered therapy or psychodynamic therapy as their primary clinical approach. According to BetterHelp, getting paired with a therapist takes about 24 hours or less. Here are our top picks for online, Healthline has strict sourcing guidelines and relies on peer-reviewed studies, academic research institutions, and medical associations. Facing obstacles . Your . Varker T, et al. Youll also have an opportunity to describe, in your own words, why youre seeking therapy. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. Topics of the groupinars vary from sleep to self-care to anxiety and depression. As an online portal, BetterHelp connects individual consumers with online counseling and therapy services. Your portals dropdown menu has a dedicated tab labeled change therapist, and the process is completely automated: you click the selection, confirm, and you become a free agent. After reaching out via online message and not getting a response for three days (it was a weekend), I called the company on Monday, and had to wait on hold, and then go through a 10-minute process over the phone that eventually sent a link to my portal that allowed me to browse options for a new therapist. If youre someone who enjoys the ease of texting, 24/7 communication, and never leaving the house, BetterHelp is a great fit for you. . BetterHelp markets itself as the world's largest online therapy service with nearly 2 million users, according to its website. Affordable, Private Therapy Anytime, Anywhere. DiGo, a creative agency that focuses exclusively on promoting better habits using Positive Behavior Change Marketing, has developed a series of videos in 15- and 30-second spots depicting ordinary. Users can also revisit messages from therapists at any time with the platforms re-read feature. Hamel L, et al. Follow along to find out more. She received a free trial of the platform to test it out, but she says that shell continue to use it for a few different reasons. For those who prefer working through problems out loud, its possible to schedule a phone call with your counselor. I also wanted to learn ways to better communicate with my siblings, with whom I occasionally clash over caregiving matters. A subscription ranges from $60 to $90 a week, billed monthly. See what our experts have to say about Talkspace and if it's right. BetterHelp has an overall positive reputation. Brightside does offer psychiatry, and can add a medication option to your plan, while BetterHelps platform deals exclusively in therapy, with no medication available. The efficacy of synchronous teletherapy versus in-person therapy: A meta-analysis of randomized clinical trials. If you choose a plan with medication at Brightside, sessions with your prescribing doctor, as well as information on your prescriptions, are accessible in the portal. If youre looking for a mental health provider, what type of treatment are you looking for? Still, keep in mind that BetterHelp initially matches you with a therapist and doesnt allow you to choose from several options right from the start. (2021). The company offers a secure, easy-to-use platform and qualified therapists. 2022 Talkspace Review: How Does It Stack Up? BetterHelp - Get Started & Sign-Up Today Help us match you to the right therapist Please fill out this short questionnaire to provide some background information about you and the issues you'd like to deal with in therapy. Gratzer D, et al. Online therapy offers a safe, secure way to interact with licensed therapists. In the event of a mental health emergency if youre thinking about harming yourself or someone else call 911 or the National Suicide Prevention Lifeline at 988. BetterHelps sign-up process is clear, fast and straightforward. If youre considering self-harm or suicide, help is available. Virtual support systems can make it easier to take care of your mental health. You can remain anonymous with your therapist. You can work with a therapist via your computer, smartphone, or tablet. Brightside charges $300 a month, which works out to $75 a session, while BetterHelp charges $60 to $90 a week, which includes one session. BetterHelp offers private, affordable online counseling when you need it from licensed, board-accredited therapists. (2016). For more in-depth information, continue reading. I received counseling through BetterHelp for four weeks, seeking short-term counseling for stress and anxiety over caregiving and concerns about my mother, who has health issues and lives in another state. To anecdotal sources who prefer working through problems out loud, its possible to schedule a call! Betterhelps sign-up process is clear, fast and straightforward year across multiple formats! Covering mental health, chronic conditions, online therapy to individuals and couples 18... Takes about 24 hours or less many times as they find necessary the platform follows privacy. Experts have to say about Talkspace and betterhelp both offer online access trained! Client-Centered therapy or psychodynamic therapy as their primary clinical approach company offers a safe, secure way to with... 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