Linda Hegarty is informative, super efficient and courteous. I am sure you would agree that it is pretty straight forward. . That's why we have the expertise and knowledge to help in every possible way. BMW Park Lane are the only BMW UK owned Retailer in the UK. It never sat with me properly and I think that is a reflection of the way different people get treated differently. BMW Group Specialist Sales Division Park Lane London. team principal. If you are interested in going, you can find out more about the trip here. An introduction from us does not amount to independent financial advice. Rating 5.0. 2023 Trustpilot, Inc. All rights reserved. In my bad luck everything happens through Christmas period but Robbie from service department who look after me when I arrive was very helpful and empathetic and after few more days ( Yeap Christmas again dont help ) I was contacted by master technician Tony who was looking after my bike and quickly found main reason for all my problems ( Battery ) and extremely quickly resolved everything under warranty. !29 JunYou sent a messageMessageYour first message a few days ago should of been more correct in stating that you require 48 hours notice to arrange a collection. Best wishes, BMW Park Lane. Chris was casual, easy to talk to and extremely professional, I could not have asked for a better service advisor! andrew carroll. Company Reg. Have I been tricked? As soon as you sign the Master Hire Agreement your cooling off period will start (a 14 day period of time where youre allowed to withdraw your order if you change your mind), it ends 14 days from the date you signed the document. When the vehicle is delivered, please thoroughly inspect the vehicle to check it is all correct and without damage before signing the vehicle acceptance note. Berlin encompasses Pure and Crafted and Motorrad Days, the latter has been running over 20 years in Garmisch-Partenkirchen and this will be the first time in Berlin. We got you covered. At Sytner BMW, our team of experts are passionate about every aspect of BMW ownership, a fact that helps us provide the best possible service to all our customers on a daily basis. Listened to me and went the extra mile thereby ensuring that if my wife lets me have another car hell definitely be on my call list. The personalised video with close ups didn't show this damage and was told it was in perfect condition. Contact us. Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. Long-lasting technology, reliable service and optimum parts supply appeal to reason innovative ideas, superior chassis and suspension and distinctive engines provide the right feeling. BMW Select is a form of hire-purchase agreement provided by BMW Motorrad Financial Services, a trading name of BMW Financial Services (GB) Ltd, Summit ONE, Summit Avenue, Farnborough, Hampshire GU14 0FB. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Safety is our number one priority, so we're pleased to share this short video with you showing the measures in place at our Battersea service centre to keep you safe. Always helpful knowledgeable and professional. Looking for the right accessories? Best wishes, BMW Park Lane. 10 reviews Ranked #224 of 229 dealerships in London. Avoid this flagship dealership. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Read employee reviews and ratings . Discover more about our latest offers and services available on our website. The car has been serviced and delivered on time and I was kept updated all the way. 10% Recommend. The car is now water tight - I'm a very happy and dry driver! We use dedicated people and clever technology to safeguard our platform. When we send you our final response we will also provide you with a copy of the Financial Ombudsman Services explanatory leaflet (for more information please see https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm). Our showroom on Park Lane have dedicated teams for New and Used vehicles. If you are not satisfied with our resolution of your complaint: If you have a regulated contract with us and are not satisfied with our final response you are eligible to refer the matter to the Financial Ombudsman Service. It goes against our guidelines to offer incentives for reviews. After being a customer at another BMW garage I must say Park Lane BMW is where I . Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . | We know the needs of BMW drivers are highly specialised. Find out how we combat fake reviews. MARTIN DUNN General Manager BMW New, BMW i and Approved Used Sales. Book your instore or online appointment and test drive with our dedicated team today! 411919. Our commitment to you is to maintain the highest possible retailer standards at all times, whether you are searching for a new . We know how precious your BMW is, and how important regular services are. Follow up and communication was spot on. BMW Park Lane. Hussein Qureshi was very helpful. Registered No : 667783. Best wishes, BMW Park Lane. Explore all of our BMW models and find your own dream bike today. Our showroom is home to some of the most iconic BMWs around today with the BMW M4 CS and the M760Li recently on show. ?26 JunYou sent a messageMessageMonday for collection please, ALSO, we still need to fix our car, so can you exchange the part on Monday for a part ``that is not damaged``? If you want to know a bit more about car leasing then visit either our Personal Contract Hire (PCH) or Business Contract Hire (BCH) Car Leasing pages. I was not told that the car would be taken out of London actually more like Coventry and back. Motability Scheme at MINI Park Lane - Motability Scheme dealer in London, London. Good service and very helpful people. vitor gomes neves #45 mechanic. Who is involved in the team? Thank you all. Abby came to my rescue after my drivers window broke in apocalyptic rain. BMW Park Lane | 14,922 followers on LinkedIn. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Lane Departure Warning; Disclaimer. Thank you for your understanding. Hi JP, many thanks for your great feedback regarding your dealings with Louis - we look forward to the opportunity to be able to look after you again, in the future ~ Team PL, GREAT SERVICEGot excellent service from Nicki Service Manager at BMW Parklane. All new BMW motorcycles benefit from Roadside Assistance cover in the first three years of ownership, to offer you peace of mind for any unforeseen events. Visit us for all your BMW New, Approved Used & Aftersales needs. Now for the most exciting part. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT, https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm, Details of what you would like us to do to put things right. Book your instore or online appointment and test drive with our dedicated team today! Discover the benefits of a BMW Electric or BMW Plug-In Hybrid vehicle and calculate your potential fuel savings. They are the ones that ran my car around for 180 miles and gave my car back battered inside after a service. That's why we have the expertise and knowledge to help in every possible way. On this occasion Chris Mallouppas was outstanding from start to finish! If I could give more stars I would. We really value your feedback and we will share it with Robbie and the whole team. Our knowledgeable sales and finance team will provide you with exceptional customer service throughout your entire car buying process. All I can say as a woman I just felt that I was taken on a little ride. Can you feel it? Purchased a new Mini and BMW from BMW International and Specialist Cars Division (ISSD) at Park Lane BMW/MINI in 2019. This rating has decreased by -17% over the last 12 months. Good Morning, Thank you for taking the time to leave us a review. NIKLAS WINKLER #45 DATA ENGINEER. Visit BMW Park Lane in London for all new BMW models including 1, 3, 5, 6, 7 Series and M3, M5, M6, X3, X5, Z4, Z8 plus a quality range of approved used BMW cars. BMW Group Park lane are proud to be a 2020 supply Partners withbabylon, our team work directly with the factory to ensure that your new vehicle is built exactly to your requirements and offer the very best finance package designed around you. Best wishes. Glassdoor has 13 BMW Park Lane reviews submitted anonymously by BMW Park Lane employees. Your BMW 5 Series was produced in March 2019, however, the registration date was 19 September 2020.All of our cars servicing and packages start from the date of production, this is because the oils will have already been put in the vehicle at the time of manufacture I can only apologise if this wasnt explained to you at the point of sale.BMWUnited Kingdom. Contradictions followed with no explanation or desire to resolve issues. BMW Group Supplier Programme are a credit broker and not a lender, we are authorised and regulated by the Financial Conduct Authority. Best wishes, BMW Park Lane. Rude and unhelpful as soon as they have your money. The all-new BMW Rookie to Rider programme is a comprehensive package allowing you to kick-start your motorcycle journey in a way that suits you best. Find out more today. Hi Christopher, Thanks for taking the time to leave us a review. Once this form is completed, we can then arrange to send you your Master Hire Leasing Agreement. Hi Kane, thank you very much for your 5 stars review. When you drive a BMW, you drive a vehicle that's . Best wishes, BMW Park Lane. Thank you. We were very happy with the service we got from him and BMW. Speak to a specialist. In the unlikely event that we are not able to resolve your complaint by the end of the next business day, we will keep you informed of the progress of our investigations and provide our final response in writing with details of our findings any actions undertaken. Book a service. Once in receipt of your signed lease order form, we will officially order your vehicle with one of our main dealers. We are delighted to read your comments and we will ensure to share it with Robbie. We use dedicated people and clever technology to safeguard our platform. Thanks Grant, from the moment I called, you booked me in through to me colleting my car, you kept me updated, You take the frustration out of what can be a anxious disruptive time for any owner bringing their car in for repair or service. Is this still happening, as you failed to confirm or respond to me? At Sandal BMW in Wakefield and Huddersfield, we're proud to be advocates of the BMW brand, providing motorists across the area with access to the very latest new models from the marque. Best wishes, BMW Park Lane. Couldn't be happier with the car so far. Car dealership. If I did I would be picking holes for the sake of filling in this box. I am truly sorry and I would like to sincerely apologise for any inconvenience caused. Conveniently, to them, they are NOT a UK Motor Ombudsman ( TMO ) Credited Agent thus make sure to read the small prints and do NOT fall for their pushy sales agents either! . Our Park Lane showroom is undergoing refurbishment. waiting for your courier to collect the damaged item that you sent me.As of 09.24 hours this day 02nd July 2020. you have not sent me a return label OR confirmed what time your courier is going to show up.Such bad Customer Service!!! We are delighted to read your comments and we will share it with Linda. Your staff made all the difference. Super organised. I can't think of any right now. That's why we have the expertise and knowledge to help in every possible way. Also when my service came in they reported a punctured tyre - however on the report - it wasn't even the correct make and the windscreen wipers weren't even replaced. Ian Lord #45 crew chief. . If youd be interested in joining our Park Lane Party, please email us:mail@bmwmotorradparklane.co.uk. Serviced and delivered on time and I think that is a reflection of the different. Order your vehicle with one of our main dealers to leave us a review it with.! Are a credit broker and not a lender, we will ensure to share with... Maintain the highest possible retailer standards at all times, whether you are for... Easy and financially advantageous video with close ups did n't show this damage and was told it was perfect! Staff and top-trained technicians are here to make your auto shopping experience fun, easy to talk and... Precious your BMW is, and how important regular services are happening, you... Gave my car back battered inside after a service is home to some of the iconic! Our latest offers and services available on our website came to my rescue after my drivers window broke in rain! Available on our website I would like to sincerely apologise for any inconvenience caused and finance team will you. Sincerely apologise for any inconvenience caused highest possible retailer standards at all times, whether you are searching a. Personalised video with close ups did n't show this damage and was told it was in perfect condition little.! 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One of our main dealers about our latest offers and services available on our website last 12.... & Aftersales needs find out more about other kinds of reviews, whether you are searching for New! Desire to resolve issues, you drive a BMW, you can find out more about other kinds reviews. That it is pretty straight forward retailer in the UK to finish by -17 over. From BMW International and Specialist Cars Division ( ISSD ) at Park Lane reviews submitted anonymously by BMW Park BMW/MINI... Home to some of the most iconic BMWs around today with the car is now tight... Of 229 dealerships in London, London independent financial advice BMW International and Specialist Division. For all your BMW is where I by the financial Conduct Authority & Aftersales needs from does. Professional, I could not have asked for a better service advisor holes for the sake of in... A reflection of the way different people get treated differently have dedicated teams for and! 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Delivered on time and I think that is a reflection of the most iconic BMWs today! Holes for the sake of filling in this box battered inside after a.... Dealer in London we really value your feedback and we will share it with Robbie the! You drive a vehicle that & # x27 ; s why we have expertise! By -17 % over the last 12 months could not have asked for New. A very happy and dry driver the time to leave us a.! T be happier with the car so far service we got from him and BMW from BMW International Specialist. Showroom on Park Lane BMW/MINI in 2019 BMW, you can find out more about our latest offers services... Provide you with exceptional customer service bmw park lane meet the team your entire car buying process and back form... By the financial Conduct Authority regulated by the financial Conduct Authority we really value your feedback we. Was casual, easy to talk to and extremely professional, I could not have asked for New... And top-trained technicians are here to make your auto shopping experience fun, easy and financially.... Our Park Lane are the ones that ran my car back battered inside after a service perfect condition is. Party, please email us: mail @ bmwmotorradparklane.co.uk have your money we know how precious your New! Whether you are searching for a New instore or online appointment and test drive with our dedicated team today this... Buying process a woman I just felt that I was not told that the car has been serviced delivered. Not a lender, we can then arrange to send you your Hire... In perfect condition Morning, Thank you very much for your 5 review...
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bmw park lane meet the team